Manila, PhilippinesITAPEVÍ Project, Brazil - Carried out by BBLMadhya Pradesh Region, Indore, India - Carried out by WRPSebokeng/Evaton Area, Emfuleni, South Africa - Carried out by WRPTrinidad & Tobago - Carried out by VeritecCity of Toronto, Canada - Carried out by VeritecEmfuleni Municipality, South Africa - Carried out by WRPKhayelitsha Township, Cape Town, South Africa - Carried out by WRPNew Providence, Bahamas - Carried out by Paul Fanner & Julian ThorntonZagreb, Croatia - Carried out by IMGDOrange River Basin, South Africa - Carried out by WRPDover Region, Norfolk County, Ontario, Canada - Carried out by VeritecRegional Municipality of York, Canada - Carried out by VeritecRustenburg Local Municipality, South Africa - Carried out by WRPCaledon Well Systems, Region of Peel, Canada - Carried out by VeritecSao Paulo, Brazil - Carried out by Julian ThorntonSaskatoon Saskatchewan, Canada - Carried out by VeritecToronto, Canada - Carried out by VeritecPeel, Ontario, Canada - Carried out by VeritecWestern Highveld, Mpumalanga, South Africa - Carried out by WRP
WRP, a Miya Group Company, carried out network upgrades and resolved intermittent supply, auditing and installation of non-domestic consumer meters, identification and removal of illegal connections, sectorisation and bulk metering, implementation of pressure management, active leakage control, logging of pressures and flows, system performance reporting, retrofitting of internal plumbing, installation of water efficient devices and review of storage structure.
WRP established a water use efficiency unit dedicated to championing water conservation and water demand management (WC/WDM) issues, development of WC/WDM policy and bylaws.
WRP developed an IWA water balance for the complete system, tariff review, review of metering and billing procedures to improve payment for services.
50 local Water Services Assessors (WSA) were appointed to improve community awareness and education. WRP trained these WSAs in customer care management, basic plumbing, leak detection and informative billing.
Benefits to the Municipality - Water, Wastewater and Energy Savings
- Various interventions have resulted in a total saving of 780 000 m3/annum. Resolving the intermittent supply in some areas has increased the total supply to Sebokeng/Evaton.
- The public image of the municipality has improved through improved service delivery.
- Buried and malfunctioning infrastructure was located, cleaned and reinstated.
- Through training and transfer of technology the municipality can now troubleshoot, operate and maintain all their control valves and reticulation network.
Benefits to the Community
- Improved level of service to all customers through the elimination of intermittent supply and reticulation network upgrades.
- Local contractors were appointed to undertake the construction works using labour intensive construction methods. In excess of 300 local jobs were created.
- Unskilled local contractors were appointed to undertake the cleaning of infrastructure expedite intervention work.
- Improved communication channels between the municipality and the community through the WSA.
